Adding Messages in the Communication Center

Management can communicate with staff via a POS messaging system. You can control when the messages display, in which department groups, and to which employees.

The Add Message page consists of a General, User Roles, Department Groups, and Scheduling tab.

1. Navigate to Advanced Setup > Communication Center.
2. Click Add Message.
3. The Add Message page appears with the General tab active. Remain on the General tab.
   
4. In the Name field, enter a name for the message.
5. In the Type field, select an event. The message will appear at POS whenever the selected event occurs. Select between Cashout, Login (Every), Login (First), Punch In, or Punch Out.
6. Enable the Active flag.
7. In the Message field, enter the message that should appear at POS.
8. (Optional) In the Cross Reference field, enter a cross reference number for the message.
9. Click the User Roles tab. Select the User Roles that should see the message.
   
10. Click the Department Groups tab. Select the Department Groups that should display the message.
    
11. Click the Scheduling tab. Select between Always (the message will always appear if the other conditions are met), Weekly (set a time period for each day of the week), or Specific (set a specific date and time range).